A clear and user-friendly system like an app or an automatic QA will more likely be used by college students for their resource needs. Many will know how to navigate the system and find the right resource on demand. In addition to the academic help, many URM students also need resources to help them with finance, housing, transportation, health, and family issues.

True change cannot be done without first deeply listening to our URM groups. URM students, staff, and faculty would welcome an inviting space in which their experiences, voices, and suggestions for actions can be shared, heard, and translated into change. We should invite more input and community members into the planning of events, be transparent about the processes including mistakes, and share concerns and issues. 

Inviting role models to speak to URM support groups will prove to be motivating and encouraging for all. Hiring URM staff will make URM students more comfortable expressing their needs and concerns.

We should also create a space where students, staff, faculty, and administrators can step up to discuss the issues that impact URM students on campus and identify steps individually and collectively to combat them. An ongoing community of practice and learning to hold everyone accountable to URM groups on campus through learning and the actions should be established.